Returns Policy
Given the perishable nature of our cookies, we aren’t able to accept returns. However, your satisfaction is our priority, and we strive to ensure you have the best experience with Jonny Boy Cookies.
Reporting Issues
If you encounter any issue with your order, please contact us within 24 hours of receiving your shipment. Email us at info@jonnyboycookies.com with your order number and details of the problem. We will assess the situation and do our best to make it right, whether through a replacement or a refund.
Damaged or Incorrect Orders
In the event of receiving damaged or incorrect items, please provide photos of the issue along with your email. This helps us understand the problem and resolve it promptly.
Customer Satisfaction
We are committed to ensuring our customers are happy with their orders. Your feedback is valuable to us, and we aim to address any concerns swiftly and effectively.
Contact Us
For any returns-related inquiries, reach out to our customer service team at info@jonnyboycookies.com or call 912-259-9866. We are here to help and ensure you enjoy our cookies to the fullest.